Spa Etiquette

At Courtyard, we appreciate quiet and calm atmosphere. Please turn off your cell phones prior to entering the spa. Also, please arrive 10-15 minutes before your scheduled appointment to do any paperwork and prepare for your Courtyard experience.

Courtyard takes pride in offering services with products that are carefully researched to ensure they compliment your Courtyard experience.

Safety Valuable and belonging

AtCourtyard, we recommend that all valuables should be safely locked away in lockers provided. We apologize, but we cannot assume any liability for valuables left unattended.

Cancellation Policy

At any Courtyard location, we require 24 hour notice for all single appointment changes and 48 hours notice for package appointment changes (policy applies to any cancellations and rescheduled appointments). Appointments modified with less than 24/48 hours notice are subject to the half price of the service. A credit card or gift certificate number is required to book with us for the first time. Please note the NO SHOW appointments are charged at full price.

Return Policy

All sales are final. Due to hygiene reasons, skin care and/or mineral products are not returnable or exchangeable. Also, gift certificates are not returnable and cannot be redeemed for cash. Any gift certificate with specific services have six months validity.

Welcome to Queens' World, welcome to Courtyard Day Spa !!